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Welcome to Real Questions

 

The purpose of Real Questions is to harness online public participation to generate increased political accountability.

Australians have a strong interest in genuinely improved political accountability. Through broad user input, the Real Questions website aims to provide an online environment which produces targeted questions to political leaders. The questions not only prompt and arm the media in their interactions with politicians, but also provides a record of what the public wants to know, whether or not they receive an answer. The site defines ways to enable users to develop and refine effective questions, and show the extent of user support for them. It expects to show key questions addressed to each politician, and show comparative performances by politicians in response. The online site when initially launched will cover Federal and Commonwealth governments in Australia; but plans to expand when possible to cover local government across Australia as well.

The site currently shows three pages with a static mockup giving an idea of what the site will offer when it completes its first stage of development. Those pages are: "Ask a Question", "Good Questions" and "Rankings". Obviously, this will evolve.

More info on the Real Questions project is below on this page.

To assist the Real Questions project, go to the "Volunteers" page.

To begin with questions, go to the "Ask a Question" page.

More Information

Effective questions to politicians

On many occasions, politicians can conduct interviews on their own terms, either because they manage to avoid answering the actual question, or because the interviewer does not have the capability to put effective questions. Without effective questioning, a politician will be able to “take a free kick” ie make a doubtful assertion without having to justify it. Allowing politicians to continually repeat doubtful statements amounts to support for propaganda.

Effective questions are topical and incisive. Good questions force the interviewee to address specific issues. They address vague, ambiguous or meaningless aspects of politicians’ stated positions.

Equipping journalists

Real Questions will be a resource which journalists can easily access to enable them to quickly tap into a wider range of public concerns that might not be previously salient.

A small number of journalists are noted in Australia for their ability to put politicians on the spot, but most journalists (especially TV journalists) are not noted for their ability to effectively probe for meaningful answers. This can occur because increased media concentration increases journalists’ workloads, thus reducing their ability to prepare. It may happen due to editorial perceptions of what stories they want to see. It may also happen in when journalists without a specific background in a specialised area interviews somebody on a complex topic, covering areas like climate change and other environmental topics, economics, defence, and the arts.

Examples of questions

The following are general examples of questions which can be addressed:

  • Asking for actual benefits of “reforms” which in fact are regressive.
  • Pointing out past problems which have arisen from current policy and asking how they can be resolved, or why the policy should not be changed.
  • Asking that specific issues be responded to promptly.
  • And many more.
  • Real Questions website

    The website will allow users to ask questions of nominated politicians. It will allow users (based on their level of login) to rate all questions for clarity and political importance, to comment on questions and answers, and participate in other ways. It will also provide information on questions to politicians, showing various views of questions and results by politician.

    The key purpose of the site is to show an online, focused view of the public’s questions, whether or not individual politicians respond. However, the site will also send summaries of questions to each politician to them, and publish their responses to questions. The site will also show further ratings and comments on the answers.

    The usability of the site is crucial. Users must be able to intuitively operate in the site, and must be comfortable in doing so. The site is governed by terms of use which ensure fair operation and protect privacy.

    The Real Questions site will be built using open source technology. All identifiable personal information - including the questions, responses, and ratings - will be held in a secure database.

    [This is a mockup page - NOT LIVE!]

    Step 1: Log in     (Create a new account)

    Step 2: Choose an office-holder

    Use the search box to find an office holder, or choose a government below and find the responsible politician from a listing of ministers or other roles. If you have one, you can also select a favourite from the box on the right.

    OR

    Choose a government, then follow the prompts:
    Commonwealth
    ACT   NT   NSW   QLD   SA   TAS   VIC   WA
    Local Government

    [Each of the Fed & state govt links opens up a new box with choices including the ministers of that govt. Local govt probably opens up a complete new page tab.]

    Step 3: Ask your question!


    Tags (or categories) for your question
    Tag No Tag name
    Tag 1
    Tag 2
    Tag 3
    Tag 4
    Tag 5

    Tags give an idea of the larger topic or category that your question can be part of. For example, a question about the possible effect of withdrawing promised tax cuts on inflation might use the following tags:

    1. Economy
    2. Tax
    3. Inflation
    4. Election promises
    5. Political integrity

     

    [This is a mockup page - NOT LIVE!]

    Good questions for Julia Gillard (sample only)

    Questions in the table below are ranked based on ratings for clarity and relevance of RQ members so far. (Clear questions get a high rating for clarity, and low if it’s vague or hard to understand.) The two right hand columns show the number of comments and answers for each question.

    You can add your ratings too. Simply click on a score in the <blue 7 part slider> in the clarity or relevance column.

    First select the question then:
    Add a question,  View comments/ Add comment,  New question based on selected,  Report issue to moderator   View answers/ Add an answer
    Just select the question in the tickbox in the left column and click on the button you need. You will be able to add a new comment from the page showing existing comments.

    Questions listing for Julia Gillard
      Question Author Date Clarity Relevance Comments Answers Tag 1 Tag 2
    How are negotiations with the mining industry on the "mining super profits" tax being conducted? Fred 4 Feb
    9
    9
    2
    0
    Economics Tax
    When will you hold the next election? Susan 1 Feb
    6
    8
    0
    0
    Politics Politics
    Don't we already have enough of a consensus on climate change to take serious action? Bill 8 Feb
    8
    4
    0
    0
    Environment Public participation
    What did you have for breakfast? Annie 3 Feb
    9
    1
    0
    0
    Food  
           
       

     

     

     

    [This is a mockup page - NOT LIVE!]

    The table shows the number of questions asked of each office-holder, the number of comments made, the number of answers available, and the average scores on their answers. It then combines these results into a total score. It also shows their role and the most frequent category shown in questions to them.

    Click a column heading to sort by that column. You can sort by office-holder (alphabetically), by any of the scores (eg most columns), constituency or category.

    Name Position Party Constit Questions Comments Answers Average answers Total score
    Edna Everage Star None World
    35
    18,987
    35
    10
    350
    Fashion, new shows
    Kevin Rudd Prime Minister ALP Fed
    26
    1,352
    19
    6
    114
    G20, CPRS
    Wayne Swan Treasurer ALP Fed
    21
    1
    7
    4
    28
    Stimulus, debt, budget
    Malcolm Turnbull Opposition Leader Lib Fed
    25
    903
    15
    4
    60
    CPRS, debt, jobs
    Warren Truss National Party Leader NAT Fed 9 88 7 4 28 CPRS
    Nathan Rees NSW Premier ALP NSW
    13
    109
    4
    4
    16
    Party politics
    Anna Bligh QLD Premier ALP QLD
    12
    99
    7
    4
    28
    Corruption, Traveston Dam
    Bob Brown Greens Leader Green Fed
    10
    57
    9
    6
    54
    Climate



    This page will host a conventional forum with discussion using normal forum threads and practices.

    Q: How is this different from other democracy sites?

    A: Real Questions is different in that it allows people to ask specific questions which are all tracked separately. In this sense, it creates specific content which is collated and evaluated by other users to give an indication of the relative levels of public concern on different topics. By having each question addressed to a specific politician, it provides a means of accountability to a particular politician when the questions show a clear direction of concern on a particular issue. Although the scope of Real Questions includes a forum, it instead focuses on allowing users to ask specific questions and respond to others' questions. Here is one overview of e-democracy sites.

    In addition, Real Questions allows the details to be tabulated and aggregated into trend data. This includes numbers of questions to each politician, average ratings on questions (and answers if they are given), the number of comments on questions and answers, and average scores of politicians. This data can then be used to compare performance of politicians and provide insights across a wide range of topics. One example of that is shown on the ratings page.

    Q: How do users evaluate other users’ questions?

    A: Users rate other users' questions on two dimensions: clarity and political relevance. So a question like, “What did you have for breakfast today?” would get a high score for clarity, because it is very specific. However, that would obviously get a really low score for political relevance. When the questions are sorted, the clearest and most relevant questions go to the top.

    Why don’t the questions have more space for explanation?

    The questions allow 255 characters each for the question and the background, which is enough for a succinct question, and even links if need be. The questions are not designed to be a forum; they are designed to capture key concerns.

    Q: Do you expect that politicians will actually answer the questions?

    A: Having the politicians actually answer would be icing on the cake, but that's obviously not reliable! The key thing is to have a collectively developed set of what people think are the key questions. The questions directed to each politician will obviously evolve over time. They will also improve as users see how they can create new questions which improve in various ways on the existing ones, to be clearer and better targeted.

    Q: But do you actually want answers?

    A: Yes, we will actually be asking for answers. Emails will go to politicians, asking them to answer the list of current questions to them. All answers will be posted on the website, so that users can see it and rate them for clarity and relevance, just like the questions. This will feed into the score of each politician.

    Q: What about answers which might already exist?

    A: If we don't have an answer directly from a politician, and somebody sees a direct answer already available (such as in an article online) we will try to link to that, and then use the same rating process.

    Q: Isn’t it likely that some people will “game” the site to bias the questions toward a particular party or viewpoint?

    A: While the site will be available for anonymous browsing, only registered users who are real people will be able contribute to the site. The site will then reflect their opinions. Obviously, we want that membership to be as broad as possible!

    (Please send any additional questions via the feedback page.)

    Who is “Real Questions”?

    Real Questions is a non-profit organisation, legally registered as a company limited by guarantee in March 2010; the ABN is 43 142 636 093. It was started by Charles and David Jago, who have a background of involvement in public participation and facilitation. Initial funding (mostly for legal costs) has been paid by Charles Jago.

    There are currently three people on the board: Charles, David and Jack Jago. Within the coming year, we intend that Real Questions will be led by a board of respected, transparently independent group of men and women from a range of occupational and political backgrounds, Australian states and age groups. It will include people with experience in social &/or political participation, media, politics (as former elected representatives, ideally covering multiple levels of government) as well as business and project management. Real Questions will operate substantially as a virtual organisation.

    The main form of revenue for the venture is expected to be website advertising, supported by some individual donations. No corporate donations will be accepted. However, grants from non-corporate organisations such as foundations may be accepted where the board believes that they do not compromise the independence of Real Questions.

    Note: Charles Jago is a member of the Greens, but Real Questions is not associated with the Greens in any way. As stated above, it is anticipated that the board for Real Questions will also include people from other perspectives. Real Questions will remain strongly independent.

    Newsletters

    January 2010 newsletter

     

    We are all volunteers!

    Real Questions has no paid staff, and is entirely operated by volunteers. The project will rely entirely on volunteers for the short and medium term.

    Acknowledgements

    Web development of our prototype is currently under way with our four fantastic volunteers in Sydney:

    • Ross Arnold
    • Jim Donovan
    • Janice Ng
    • Erle Pereira

    Volunteers needed!

    We currently need people with the following skills:

    • Web designer, with a focus on developing the user interface: the role is about designing and improving the website, to enable users to make sense of the massive amount of information there in an intuitive way.
    • Marketing & promotion with a strong online focus: clearly, we need to work out the most effective ways to promote Real Questions to users who could use it to make a difference. The site is aimed across all age groups, political persuasions, levels of computing skill, and whatever else might be important. The first step is to expand and develop on the current marketing plan, to prepare a campaign for launch, and to design suitable materials. Skills in online marketing will be a useful starting point. This role will work with the rest of the team to ensure that the site supports the campaign, and that the message is effectively targeted.

    To respond, please send an email to the address below, or call one of the contact numbers. Please be patient, as at the moment this is being managed by a volunteer with limited time!

    Next Steps

    At present, the following stages of evolution are planned.

    1. Preparation: secure trademark rights and domain names; prepare basic website; plan for future phases.
    2. Project Announcement (Website v 0.2): a public (essentially static) website describing the project and inviting participation, while the next step of the website is prepared. This will seek involvement in the next steps. This is the current phase.
    3. Simple working prototype (Website v 0.3) A simple prototype of the participation website is being developed. This will allow early development issues to be identified and managed, assist in working through the design, and provide a basis for generating further interest. It will also allow the site to be tested to measure the interest and needs of various types of users (men/women, different age groups, or users with different approaches to politics, etc.)
    4. Public Beta (Website v 0.5): in addition to the public website about the project, a public beta of the underlying participation website will be accessible. People who log in will be able to submit questions on a trial basis. This will obviously evolve!
    5. Launch version (Website v 1.0): the site will have all key planned features, at a level of maturity to sustain ongoing interest and participation.

    Contact

    Charles Jago
    1/159 Concord Road, North Strathfield NSW 2137 Australia
    0403 902 613
    02 8765 9380 (61 2 8765 9380)

     

    This page will eventually feature a form for feedback. Until then, please send an email to

    email address